TERMS OF SERVICE
Effective Date: July 2025
Last Updated: September 2025
1. ACCEPTANCE OF TERMS
Welcome to NearNet Local (“Company,” “we,” “us,” or “our”). These Terms of Service (“Terms”) govern your use of our website at https://nearnetlocal.com/ and all digital marketing services provided by NearNet Local, including but not limited to Revenue Engine systems, SMS/text messaging services, email marketing, and integrated marketing communications.
By accessing our website, using our services, or providing your contact information, you agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, you must not use our services.
2. DESCRIPTION OF SERVICES
2.1 Digital Marketing Services
NearNet Local provides full-service digital marketing solutions designed to help businesses create predictable revenue growth through:
- Revenue Engine system development and implementation
- SMS/text message marketing campaigns
- Email marketing and automation
- Website development and optimization
- Search engine optimization (SEO)
- Pay-per-click advertising management
- Social media marketing
- Content creation and marketing
- Analytics and reporting services
2.2 SMS/Text Messaging Program
Our SMS services include:
- Automated marketing and promotional messages
- Appointment reminders and notifications
- Customer service communications
- Lead nurturing sequences
- Event and promotional announcements
By providing your mobile phone number and opting-in, you consent to receive automated text messages from us using the number provided.
3. SMS/TEXT MESSAGING TERMS
3.1 Consent and Opt-In
- Express Written Consent Required: You must provide explicit consent to receive text messages by completing our opt-in process
- Consent Not Required for Purchase: Agreeing to receive texts is not a condition of purchasing our services
- Age Requirement: You must be 18 years or older to consent to receive text messages
- Authorized User: You represent that you are the account holder for the mobile number provided or have authorization from the account holder
3.2 Message Details
- Message Frequency: Message frequency varies based on your preferences and interactions (typically 1-5 messages per week)
- Message Types: Promotional offers, service updates, appointment reminders, educational content, and customer service communications
- Automated Technology: Messages may be sent using automated dialing systems
- Carrier Charges: Standard message and data rates from your mobile carrier apply
3.3 Opt-Out Instructions
You may opt-out of text messages at any time by:
- Replying “STOP,” “UNSUBSCRIBE,” “QUIT,” or “CANCEL” to any message
- Contacting us directly at [phone] or [email]
- Following unsubscribe instructions in messages
We will process opt-out requests within 10 minutes and send a confirmation message.
3.4 Help and Support
For assistance with text messages:
- Reply “HELP” to any message
- Call us at (727) 591-5300
- Email us at info@nearnetlocal.com
3.5 Supported Carriers
Our SMS service works with major U.S. carriers including Verizon, AT&T, T-Mobile, Sprint, and others. Message delivery is not guaranteed on all carriers or devices.
4. ACCOUNT REGISTRATION AND SECURITY
4.1 Account Information
You agree to:
- Provide accurate, complete, and current information
- Maintain and update your account information promptly
- Keep your login credentials secure and confidential
- Notify us immediately of unauthorized account access
4.2 Account Responsibility
You are responsible for all activities under your account and agree to comply with all applicable laws and regulations.
5. USE OF SERVICES
5.1 Permitted Use
You may use our services only for lawful business purposes and in accordance with these Terms.
5.2 Prohibited Uses
You agree NOT to:
- Use our services for illegal, fraudulent, or malicious activities
- Send spam, unsolicited communications, or violate anti-spam laws
- Attempt to gain unauthorized access to our systems
- Interfere with or disrupt our services or networks
- Use our services to harass, abuse, or harm others
- Violate any applicable laws, regulations, or third-party rights
- Reverse engineer, modify, or create derivative works of our services
- Use automated systems to access our services without permission
6. SERVICE AVAILABILITY AND MODIFICATIONS
6.1 Service Availability
We strive to maintain continuous service availability but do not guarantee uninterrupted access. Services may be temporarily unavailable due to maintenance, updates, or technical issues.
6.2 Service Modifications
We reserve the right to:
- Modify, suspend, or discontinue services at any time
- Update features, functionality, or pricing
- Change these Terms with appropriate notice
6.3 Planned Maintenance
We will provide reasonable notice of scheduled maintenance that may affect service availability.
7. CLIENT RESPONSIBILITIES
7.1 Content and Materials
Clients are responsible for:
- Providing accurate business information and marketing materials
- Ensuring all content complies with applicable laws and regulations
- Obtaining necessary permissions for use of copyrighted materials
- Reviewing and approving all marketing campaigns before launch
7.2 Compliance
Clients must ensure their use of our services complies with:
- Industry-specific regulations
- Federal and state advertising laws
- Data protection and privacy requirements
- SMS/email marketing regulations
8. PAYMENT TERMS
8.1 Fees and Billing
- Service fees are as agreed in your service contract
- Payment is due according to the schedule specified in your agreement
- All fees are non-refundable unless otherwise specified
- Prices may change with 30 days’ notice
8.2 Late Payments
Late payments may result in:
- Service suspension or termination
- Late fees as specified in your contract
- Collection efforts and associated costs
8.3 Taxes
You are responsible for all applicable taxes related to your use of our services.
9. INTELLECTUAL PROPERTY
9.1 Our Intellectual Property
All content, software, designs, and materials provided by NearNet Local remain our exclusive property and are protected by intellectual property laws.
9.2 Client Content
You retain ownership of content you provide to us. By using our services, you grant us a limited license to use your content for service delivery purposes.
9.3 Work Product
Marketing materials, campaigns, and strategies developed specifically for your business become your property upon full payment, unless otherwise agreed.
10. PRIVACY AND DATA PROTECTION
Your privacy is important to us. Our collection, use, and protection of your personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference.
10.1 Data Security
We implement reasonable security measures to protect your information, but cannot guarantee absolute security.
10.2 Third-Party Services
Our services may integrate with third-party platforms. Your use of such services is subject to their respective terms and privacy policies.
11. DISCLAIMERS AND LIMITATIONS
11.1 Service Disclaimers
OUR SERVICES ARE PROVIDED “AS IS” WITHOUT WARRANTIES OF ANY KIND. WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
11.2 No Guarantee of Results
While we strive to deliver effective marketing solutions, we cannot guarantee specific results, including but not limited to:
- Increased sales or revenue
- Improved search rankings
- Higher conversion rates
- Specific return on investment
11.3 Third-Party Services
We are not responsible for the performance, availability, or actions of third-party services or platforms integrated with our services.
12. LIMITATION OF LIABILITY
TO THE MAXIMUM EXTENT PERMITTED BY LAW:
12.1 Damages Limitation
OUR TOTAL LIABILITY FOR ANY CLAIMS ARISING FROM OR RELATED TO THESE TERMS OR OUR SERVICES SHALL NOT EXCEED THE AMOUNT YOU PAID US IN THE 12 MONTHS PRECEDING THE CLAIM.
12.2 Excluded Damages
WE SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOST PROFITS, REGARDLESS OF THE LEGAL THEORY.
12.3 Force Majeure
We are not liable for delays or failures in performance due to circumstances beyond our reasonable control, including natural disasters, government actions, or technical failures of third-party services.
13. INDEMNIFICATION
You agree to indemnify, defend, and hold harmless NearNet Local and its officers, directors, employees, and agents from any claims, liabilities, damages, costs, and expenses arising from:
- Your use of our services
- Your violation of these Terms
- Your violation of applicable laws or regulations
- Content you provide to us
- Your marketing activities using our services
14. TERMINATION
14.1 Termination by Either Party
Either party may terminate services according to the terms specified in your service agreement.
14.2 Termination for Cause
We may immediately terminate or suspend your access if you:
- Violate these Terms
- Engage in fraudulent or illegal activities
- Fail to pay fees when due
- Use services in a manner that harms our business or reputation
14.3 Effect of Termination
Upon termination:
- Your access to services will cease
- Outstanding fees become immediately due
- We may delete your account and data after a reasonable period
- Sections of these Terms that should survive will remain in effect
15. DISPUTE RESOLUTION
15.1 Informal Resolution
Before pursuing formal dispute resolution, parties agree to attempt good-faith negotiations to resolve disputes.
15.2 Binding Arbitration
Any disputes not resolved informally shall be settled through binding arbitration in accordance with the rules of the American Arbitration Association.
15.3 Class Action Waiver
You agree not to participate in class action lawsuits or class-wide arbitrations against us.
15.4 Governing Law
These Terms are governed by the laws of Florida, without regard to conflict of law principles.
16. COMPLIANCE WITH LAWS
16.1 SMS Compliance
Our SMS services comply with:
- Telephone Consumer Protection Act (TCPA)
- CAN-SPAM Act
- A2P 10DLC regulations
- State and federal telecommunications laws
- Cellular Telecommunications Industry Association (CTIA) guidelines
16.2 Marketing Compliance
We adhere to applicable marketing and advertising regulations, including:
- Federal Trade Commission (FTC) guidelines
- State consumer protection laws
- Industry-specific regulations
17. GENERAL PROVISIONS
17.1 Entire Agreement
These Terms, together with our Privacy Policy and any service agreements, constitute the entire agreement between you and NearNet Local.
17.2 Severability
If any provision of these Terms is found invalid or unenforceable, the remaining provisions shall remain in full force and effect.
17.3 Waiver
Our failure to enforce any provision does not constitute a waiver of that provision or any other provision.
17.4 Assignment
You may not assign your rights under these Terms without our written consent. We may assign our rights and obligations at any time.
17.5 Notice
Notices will be sent to the contact information you provide. You agree to keep your contact information current.
18. MODIFICATIONS TO TERMS
We may update these Terms periodically. We will notify you of material changes by:
- Posting updated Terms on our website
- Sending email notifications
- Providing SMS notifications (for SMS program participants)
Your continued use of our services after changes become effective constitutes acceptance of the updated Terms.
19. CONTACT INFORMATION
For questions about these Terms or our services, contact us:
NearNet Local
Email: info@nearnetlocal.com
Phone: (727) 591-5300
Address: Hudson FL
Website: https://nearnetlocal.com/
SMS Program Support:
Reply “HELP” to any text message or use the contact information above.
20. EFFECTIVE DATE
These Terms are effective as of July 2025 and remain in effect until modified or terminated in accordance with these Terms.
ACKNOWLEDGMENT
By using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service and our Privacy Policy.